Pricing is case-based because Amazon enforcement issues vary widely. Your quote depends on the enforcement type, the stage you are in (for example, first submission vs. multiple prior denials), the evidence available, and the time the case is likely to require. This allows us to staff your case appropriately and compensate our in-house team fairly for the work involved.
We charge an upfront fee to begin work, and we split the total cost so part of the fee is a success fee that is only due if your account or ASIN is reinstated. Because our case managers invest significant time in analysis, writing, and documentation preparation, we do not offer refunds once work begins.
To receive an accurate quote, you will need to speak with our sales team so we can review your notice and case history and scope the work properly. To book an appointment, please email [email protected].
We are familiar with typical market pricing for appeal services, and we aim to provide high-quality, compliance-first work at a more accessible price point.
We handle both account-level enforcement and ASIN/listing-level enforcement, plus monitoring.
Common account cases include policy violations, related accounts, authenticity/supply chain issues, IP complaints, drop shipping enforcement, and code of conduct concerns.
Common ASIN cases include product condition complaints, safety/compliance documentation requests, catalog restrictions, listing errors, and ‘not as described’ issues. We handle Amazon seller account suspensions, account deactivations, ASIN suspensions, listing reinstatements, verification failures, related account investigations, authenticity complaints, IP complaints, restricted products, and more.
Amazon seller account deactivation or suspension
Selling privileges removed and enforcement-related account holds
Repeat denials and appeal strategy reset
Account Health risk review and enforcement response planning
Unsuitable Inventory Violations/Warnings
Identity verification (KYC), business verification, and document consistency issues
Bank account and credit card verification issues
Beneficial owner (UBO) and business registration documentation issues
INFORM Consumers Act verification-related issues
“Unable to verify information” or “unverifiable documents” enforcement
Related account suspensions and linkage investigations
Multiple accounts policy issues
Shared device, shared network, shared address, employee/VA/service-provider linkages
Prevention guidance to reduce future linkage risk
Drop shipping policy violations (including retail drop shipping)
Seller-of-record and packing slip/branding issues
Tracking and fulfillment-related policy violations tied to drop shipping workflows
Order Defect Rate (ODR) issues
Valid Tracking Rate (VTR) issues
Late Shipment Rate (LSR) issues
Pre-Fulfillment Cancel Rate (PFCR) issues
Customer experience enforcement tied to performance trends
Inauthentic and counterfeit allegations
Unauthorized reseller / “not authorized” issues
Invoice and supply chain documentation review and remediation
Distributor documentation, traceability, and evidence packaging
Trademark complaints
Copyright complaints
Patent complaints (utility and design)
Repeat IP complaint strategy and documentation support
ASIN suspension and listing removal
Listing suppression and blocked listings
Category approval and selling restrictions (gating-related guidance)
Detail page takedowns tied to policy enforcement
Variation policy violations and parent-child structure fixes
Duplicate listings and detail page conflicts
Brand/GTIN/attribute conflicts that trigger suppression or enforcement
Listing content issues (images, claims, condition representation)
Used sold as new, condition complaints, defective/damaged item patterns
Restricted product enforcement and compliance documentation requests
Safety and regulatory documentation packaging (as applicable to your category/region)
Review manipulation allegations
Buyer-seller messaging policy violations
Fair Pricing warnings and enforcement (case-by-case)
Pricing-related listing suppression (case-by-case)
Walmart account suspensions and reinstatement packages
Walmart listing blocks and compliance responses
Walmart policy warnings and corrective action plans
Send the Performance Notification (text or screenshots) and any prior case history to [email protected]. If relevant, also send invoices, supplier information, product photos/packaging, tracking or fulfillment records, and any compliance documents tied to the notice.
If you do not have everything yet, we will tell you what is missing and what matters most for your specific enforcement type.
Yes. We draft a tailored Plan of Action and help you assemble a supporting evidence package. We also provide submission guidance and follow-up rules so you avoid common mistakes.
If a case requires revisions based on platform feedback, we adjust the strategy and documentation accordingly.
Outcomes vary widely by enforcement type and evidence quality. The most common reason cases fail is missing or unverifiable documentation, especially for authenticity and supply chain issues.
After intake, we will give you an honest assessment of your case strength and what would improve it before submitting.
We focus on policy alignment and verifiable evidence, not templates or generic narratives. What you can expect includes:
• A dedicated point of contact
• Case-specific writing (no copy-paste appeals)
• Evidence checklists and document organization
• Clear submission guidance and next-step rules
• Pricing explained upfront, with terms provided before you proceed
We assign a case manager who collects your notice, case history, and key documents. If account access is needed, we use the safest available method (for example, approved user permissions where possible).
We then deliver a draft Plan of Action and evidence checklist, confirm the submission plan with you, and guide follow-ups based on Amazon’s responses.
Click ‘Get Started’ or ‘Contact Us’ and send your Performance Notification (text or screenshots). You can also email us directly at [email protected]. We will reply with the next steps and the evidence we need to review your case.